In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), DOPORTO TRAVEL S.A. DE C.V. under the commercial name “DOPORTO TRAVEL” makes the following Privacy Notice available to you:

Responsible for the protection and processing of your Personal Data.

• Contact address in Cancun, Quintana Roo Mexico
• Calle Xuencal, MZA 25, SM 59, Unidad Morelos, LT 2, # 20
• Mpio. Benito Juárez, Cancún Quintana Roo, Mexico, CP. 77515
• Internet portal www.doportotravel.com

For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:

• Make reservations.
• Register your accommodation.
• Invoice preparation.
• Prepare payment supplement.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

Name.

Federal Taxpayer Registry (RFC).

Nationality.

Home.

Personal phone.

Cell phone.

Email.

Autograph signature.

Number of credit cards.

INE credential / official identification.

Contact information.

Asset and/or financial data.

Origin.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used appropriately (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following email info@doportotravel.com

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

1. Through what means can the owner and, where applicable, his representative, as well as the personality of the latter, prove his identity? INE credential (official identification) and/or power of attorney.
2. What information and/or documentation should the application contain? Personal information and reservation or accommodation dates.
3. In how many days will we respond to your request? In 10 business days.
4. By what means will we communicate the response to your request? Via email.
5. In what media can the personal data that you request be reproduced? Scans or PDF formats.
6. For more information about the procedure, we make the following means available: By phone +52 (998) 169 5920 email info@doportotravel.com

The contact details of the person or personal data department that is in charge of processing ARCO rights requests are as follows:

• Name of the person or department of personal data: Reservations.
• Address: Calle Xuencal, MZA 25, SM 59, Unidad Morelos, LT 2, # 20; Benito Juárez, Cancún Quintana Roo, Mexico, CP. 77515
• Email: info@doportotravel.com
• Telephone number: +52 (998) 169 5920

REVOCATION OF THE USE OF PERSONAL DATA.

You may revoke consent if applicable; you have granted us for the processing of your personal data. However, it is important that you keep in mind that not in all cases we will be able to respond to your request or conclude use immediately; since it is possible that due to some legal obligation it is required to continue processing your personal data. Likewise, you must consider that for certain purposes the revocation of your consent will imply that we will not be able to continue providing the service you requested from us, or the conclusion of your relationship with us.

To revoke your consent you must submit your request through the following means: Email info@doportotravel.com

Regarding the procedure and requirements for revoking your consent, we inform you of the following:

• Through what means can the owner and, where appropriate, his representative, as well as the personality of the latter, prove their identity? Email info@doportotravel.com
• What information and/or documentation should the application contain? Personal information, reservation dates and/or accommodation.
• In how many days will we respond to your request? 10 working days.
• By what means will we communicate the response to your request? Email info@doportotravel.com
• For more information about the procedure, we make the following means available: Telephone +52 (998) 169 5920 email info@doportotravel.com
• How can you limit the use or disclosure of your personal information? In order for you to limit the use and disclosure of your personal information, we offer you the following means: Telephone +52 (998) 169 5920 email info@doportotravel.com
• How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements of our own needs; due to the products or services we offer, our privacy practices, changes in our business model, or for other reasons.

We are committed to keeping you informed about any changes to this privacy notice, via email.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is the following email info@doportotravel.com

Updated 05/01/2024